Parents, guardians, teachers and education professionals can request free help from an intercultural mediator. Mediators provide support to pupils and parents of newly arrived pupils in the following situations:
- during the first meeting, they translate information about previous schooling in the country of origin;
- they provide oral translations during parent/teacher meetings;
- they provide occasional or regular assistance in class, etc.
In general, the intercultural mediators facilitate communication and mutual understanding between families, the pupil and the actors of the school.
Submit an online request
Requests for intercultural mediation must be submitted online:
All requests for intercultural mediation must be submitted at least seven working days before the desired intervention date.
Applicants also have the option of completing a feedback form to share their experience and help improve this service on an ongoing basis:
Which languages are available?
In addition to the country's commonly spoken languages, the mediators speak one or more of the following languages:
- Albanian
- Arabic
- Armenian
- Bengali
- Bosnian
- Bulgarian
- Catalan (Spain)
- Chinese (Cantonese)
- Chinese (Mandarin)
- Korean
- Creole (Cape Verde)
- Creole (Guinea-Bissau)
- Croatian
- Spanish
- Farsi
- Filipino
- Greek
- Hindi
- Hungarian
- Italian
- Japanese
- Kurdish (Kurmanji)
- Kurdish (Sorani)
- Mancagne
- Montenegrin
- Nepali
- Urdu
- Punjabi
- Persian / Dari
- Polish
- Portuguese
- Romanian
- Russian
- Serbian
- Slovak
- Czech
- Thai
- Tigrinya
- Turkish
- Ukrainian
- Vietnamese