Questions and answers : Measures related to COVID-19 in schools and childcare facilities

On this page you will find the most frequent questions and answers on the measures taken in the education sector from 15 July to 14 September 2021.

 

 

 

General questions

My child has symptoms - what should I do?

Your child must stay at home if he/she is ill or has:

at least one of the following major symptoms: fever; cough; difficulty breathing; chest pain; loss of taste and/or smell for no apparent reason

OR

at least two of the following minor symptoms: muscle pain; fatigue; rhinitis (nasal congestion or runny nose); sore throat; headache; loss of appetite; watery diarrhoea.

If you are unsure, keep your child at home and contact your doctor.

My child has been put into quarantine or isolation. Am I entitled to leave for family reasons in relation with COVID-19?

If your child has been put into quarantine because he/she has had close contacts with an infected person, or has been put into isolation because he himself/she herself is infected, you are entitled to take exceptional leave for family reasons in relation with COVID-19.

In both cases, the days of leave you take for family reasons are not deducted from the days provided for statutorily for ordinary leave for family reasons.

If your child is put into isolation or quarantine, you will receive an isolation or quarantine prescription from the Health Inspection (Inspection sanitaire).  You have to attach it to your request for leave for family reasons. If you have not received any prescription, please write to the Health Inspection at contact-covid@ms.etat.lu, indicating your child's social security number (matricule).

The request form and other information is available at http://guichet.lu/cocrf.

 

Where can I find educational material and activity ideas for children online ?

The website at www.schouldoheem.lu offers pupils, parents and teachers a broad selection of teaching materials, and free access to websites offering quality educational content, with a view to ensuring learning continuity.

The kannerdoheem section offers activities and fun ideas for families, small groups of friends or children aged 1 to 4 and 4 to 12. The section is divided into types of activities such as thinking, being creative, thinking of others and being on the move, without forgetting the DIY enthusiasts!

The website www.kannerzäit.lu provides ideas for family leisure activities to do outdoors, at home, at the museum, at the theatre, etc. despite the anti-COVID restrictions.

The website at echwellechkann.lu (or jeveuxjepeux.lu) is aimed at young people to encourage them to engage in physical activity, while respecting the health restrictions. It offers a wide range of opportunities across the country to get active (again).

 

Where can I find information on COVID-19?

Please consult the website www.covid19.lu. You can also call 247-65533 for further information.

Where can I get help?

Where can I get educational advice and useful information on Covid-19 from the education authorities?

You can send your questions using the form available from the education authorities’ helpline at www.schouldoheem.lu.

The 8002-9090 helpline can provide you with general information on the measures in force in the education sector, and educational advice. It can be reached on weekdays from 9 a.m. to 12 noon and from 1 to 4 p.m.

 

Who can I turn to for psychological advice or support?

The 8002-9393 helpline offers psychological aid and an attentive ear for children, teenagers, parents and families suffering from stress, conflict or potential burnout situations. It can be reached every day from 8 a.m. to 6 p.m. It is staffed by members of the CePAS and the ONE.

The CePAS (Centre psycho-social et d'accompagnement scolaires - CePAS) offers an attentive ear, advice and support by phone for schoolchildren, parents and teachers. Face-to-face consultations are possible, but only by appointment.

The National Office for Children (Office national de l’enfance - ONE) offers support within the family, provided by private service providers under contract to the ONE.

Who should I contact if I have questions about children and young people with special needs or disabilities?

The social workers of the Service de la scolarisation des élèves à besoins spécifiques (S-EBS) are at your disposal.

They can be reached at following number: 247-85180 or by e-mail: social.s-ebs@men.lu.

Summerschool 2021

What is Summerschool?

Summerschool offers:

  • free optional catch-up classes at the end of the summer holidays
  • for elementary and secondary school pupils who have fallen behind in the main school subjects.
When is Summerschool?

Summerschool 2021 will operate from 30 August to 10 September 2021.

Wearing a mask (or any other covering for the nose and mouth)

Does my child have to wear a mask at the crèche?

Children under two years old are not allowed to wear a mask (or anything else covering their nose and mouth); it is not advised for children under the age of 6.

 

Does my child have to wear a mask at his/her day-care centre for schoolchildren (“maisons relais”)?

Outdoors, it is not mandatory to wear a mask and keep a physical distance.

Indoors, it is not mandatory to wear a mask and keep a physical distance when the number of children simultaneously participating in the same activity does not exceed ten. When the number of children exceeds ten, masks must be worn by children aged 6 and over and by adults, even when seated (except during meals).

Children under six years old are not advised to wear a mask. So are those with specific needs.

Are all types of masks (including buffs, scarves, etc) allowed for wear in educational institutions ?

According to the recommendations issued by the Health Directorate (Direction de la santé), scarves, buffs and fabric masks are all authorised. They must cover both the nose and mouth.

Does my child have to wear a mask on school/public transport?

Children over six years old and young people must wear a mask on school and public transport.

 

Basic sanitary measures in day-care facilities

What health measures apply in crèches and mini-crèches?

Barrier gestures for children

Hand washing is the flagship barrier gesture. The staff sensitises the children according to their age and shows them the right gestures.

Wearing a mask, bandana (buff) or scarf is strictly forbidden before the age of two (risk of suffocation). It is not recommended for children under the age of 6, who do not accept it well. It can increase the risk of infection because the child regularly touches the mask and face with his hands. Special instructions (such as wearing special masks) may apply to highly vulnerable children, as instructed by their doctor.

Activities should take place outdoors as much as possible.

It should be avoided as far as possible, to use toys that cannot be cleaned properly.

Barrier gestures for members of staff

Masks are strongly recommended (transparent masks should be used) for childcare staff.

Wearing masks and the rules of physical distance do not apply to activities taking place indoors when the group of people simultaneously participating in the activity does not exceed ten. It is therefore no longer recommended that childcare staff in crèches or mini-crèches wear masks when they are supervising a group of no more than 10 people.

Physical contact with babies is of course maintained. With older children, physical contact is still possible and necessary (consoling the child, helping him or her to get dressed, etc.). The adult ensures that hands and possibly his/her face and the child's face are washed after such physical contact.

The premises are cleaned, aired and ventilated thoroughly.

The same children should be supervised in the same group as far as possible.

These measures apply to all types of crèches or mini-crèche, whether private or government-licensed.

Physical contact with babies is of course maintained. With older children, physical contact is still possible and necessary (consoling the child, helping him or her to get dressed, etc.). The adult ensures that hands and possibly his/her face and the child's face are washed after such physical contact.

The premises are cleaned, aired and ventilated thoroughly.

The same children should be supervised in the same group as far as possible.

These measures apply to all types of crèches or mini-crèche, whether private or government-licensed.

What health measures apply to day-care centres for school aged children?

The maximum size of a group is still limited to 30 children, although it is recommended that no more than 10 children take part at the same time in an activity organised indoors.

Activities are to be organized outdoors as much as possible. Activities involving many instances of physical contacts are to be avoided.

Outdoors, it is not mandatory to wear a mask and keep a physical distance.

Indoors, it is not mandatory to wear a mask and keep a physical distance when the number of children simultaneously participating in the same activity does not exceed ten. When the number of children exceeds ten, masks must be worn by children aged 6 and over and by adults, even when seated (except during meals).

In sports activities, the group size is limited to 10 people without wearing a mask and without respecting social distancing. Masks are compulsory in the changing rooms.

During indoor meals, no more than 4 people may sit at the same table.


It is also important to raise children and youth awareness for the basic rules of hygiene, such as regular and proper hand washing hand or greeting without physical contact, etc.

The premises are cleaned, aired and ventilated thoroughly.

My child is not in school yet and attends a childcare facility. At the facility he has had contact with a person who has tested positive. What happens now?

If your son/daughter has had close and direct contact (for 15 minutes or more, in a distance of less than 2 metres and without a mask) with a person who has tested positive to COVID-19, he or she will be quarantined.

He or she can therefore no longer go to the care facility while waiting for the negative test result. The test is carried out at the earliest 6 days after the last contact with the person who has tested positive.

You will be sent a prescription for the test by the Health Directorate.



Basic sanitary measures for out-of-school activities

Can extracurricular and holiday activities (sport, scout, maisons de jeunes, etc.) peuvent-elles avoir lieu ?

Extracurricular and holiday activities may take place.

It is recommended that activities take place outdoors as much as possible. Masks and physical distancing are not mandatory outdoors.

Masks are not required for indoor activities for participants and staff when the group is less than 10 people. Above 10 people, masks and distancing rules do not apply under the Covid-check scheme.

Extracurricular activities with overnight stays are allowed under certain conditions (Voir les consignes du secteur de la jeunesse).

 

Basic sanitary measures in adult education

Can I still attend my adult training classes?

Adult training courses continue to be held, subject to strict respect of barrier gestures, either in the classroom, or as distance learning, or using a combination of the two (blended learning) (Situation as at 12 February 2021).

Participants are to be notified by the course provider if any changes are to be made to the organisation of classes.

What health measures must be respected in the context of adult training?

The document ‘nous protéger - vous protéger - me protéger’ describes the health measures that apply to adult training.

How can I get information and advice on adult education?

You can contact the Department of Adult Education either by phone at 8002 - 4488 or by e-mail sfa@men.lu .

An appointment can be set up at the Kirchberg site with an adult education advisor, if needed.

Visits without an appointment are to be avoided.

Sanitary measures when positive cases are detected in educational structures

What happens if there is one positive case in a crèche ?

The child or adult who tested positive is isolated at home. The group if the child who tested positive is quarantined.

Will a day-care facility for school aged children close in case of a contamination?

The decision to close a day-care facility for school aged children (‘maison relais’, ‘foyer scolaire’, etc) will be made in the following cases:

  • chain of infections within the facility,
  • chain of infection at the school,
  • substantial increase in the number of positive test results among the national school population.
What happens if there is a single positive case in an adult training course?

If you attend an adult training course and have tested positive, you must inform the training provider.

To the adult training providers:

If a learner or teacher in one of your classroom courses notifies you that he/she has been tested positive for COVID-19, you must send an e-mail to covid19@men.lu, stating the name, the class concerned, and the date of the most recent contact between the person who has tested positive and the other people of the course.

The learners of the course will be informed by the Health Directorate if they are to be quarantined and will be sent a prescription for being tested.

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